Tag Archives: Ladder of Inference

Ladder of Inference – Creating Effective Communication in Organizations

The Ladder of Inference was created by Chris Argyris and Donald Schon in 1974 and has been used to accurately diagnose human interactions. The Ladder of Inference concerns human interaction and every step of the ladder creates additional distortion regarding the situation derived from misguided beliefs and misunderstandings.  Inferences are learned information concerning the behaviors of others […]